Warranty Policy

Last Updated: September 2026

At Buture, we stand behind the quality and reliability of our products. We provide a limited warranty against defects in materials and workmanship for the period specified below, beginning on the date you receive your product and subject to the terms and conditions of this Warranty Policy.

Please review this policy carefully to understand the warranty coverage, eligibility requirements, exclusions, and claim procedures.

Warranty Period

Standard Warranty

Unless otherwise specified for a particular product, Buture products purchased directly from the official Buture website are covered by a one (1)-year limited warranty.

The warranty period begins on the date the product is delivered to the original purchaser.

Extended Three-Year Warranty

Eligible products may qualify for a three (3)-year limited warranty if the warranty is registered within three (3) months of the purchase date.

To obtain the extended warranty, please complete the warranty registration within the required registration period.

Register Your Warranty: [Warranty Registration Link]

If the product is not registered within three (3) months of purchase, the standard one (1)-year limited warranty will apply.

Note: Warranty registration does not extend, limit, or otherwise affect any statutory consumer rights or remedies available under the laws of your jurisdiction.

Warranty Coverage and Eligible Products

This limited warranty applies only to products purchased directly from the official Buture website (www.ibuture.com).

Products purchased through third-party marketplaces or unauthorized sellers are not covered by Buture’s direct warranty service, including but not limited to:

• Amazon;
• AliExpress;
• Walmart;
• Other third-party marketplaces;
• Unauthorized dealers, resellers, or websites.

Products purchased through these channels are subject to the warranty and after-sales policies of the original seller or purchasing platform.

Where appropriate, Buture may assist by communicating with the relevant seller or platform regarding a warranty request; however, Buture does not assume direct warranty obligations for products purchased through third-party sales channels.

Original Purchaser Requirement

This warranty applies only to the original consumer purchaser and is non-transferable to subsequent owners or other users.

Accessories and Free Gifts

Unless expressly stated otherwise, accessories, separately purchased replacement parts, promotional items, free gifts, and other complimentary products are not covered by this limited warranty.

What the Warranty Covers

This limited warranty covers defects in materials and workmanship during the applicable warranty period, provided that the product is used, operated, and maintained in accordance with the applicable user manual and Buture’s instructions under normal operating conditions and in its intended environment.

If a covered defect occurs and the claim meets the requirements of this Warranty Policy, Buture may, at its discretion:

• Refund the purchase price;
• Repair the product or defective component; or
• Replace the product or defective component with a new, refurbished, or equivalent product or component.

The applicable remedy will be determined based on the nature of the defect, product availability, and applicable warranty requirements.

Replacement Products

If Buture provides a replacement product during the warranty period, the replacement will be covered for the longer of:

• The remaining term of the original warranty period; or
• Ninety (90) days from the date the replacement product is received.

If the original model or component is no longer available, Buture may replace it with a product or component of equal or greater value and comparable functionality. Replacement products or components may differ in appearance or specifications where reasonably necessary, provided that they offer substantially equivalent functionality.

How to Submit a Warranty Claim

If you believe your Buture product has a defect covered by this limited warranty, please contact our Customer Care Team:

Email: official@ibuture.com

To help us process your claim efficiently, please provide:

• Order number or valid proof of purchase;
• Product model;
• Detailed description of the issue;
• Clear photos and/or videos showing the issue;
• Any other information reasonably requested by our Customer Care Team.

Our Customer Care Team will review the information provided and determine whether the issue is covered under this Warranty Policy. We may request additional information, troubleshooting steps, or supporting documentation before approving a warranty remedy. Please do not return any product without prior authorization or instructions from Buture. Unauthorized returns may be delayed or refused.

Warranty Claim Review

All warranty claims are subject to review and verification by Buture. If an issue is not covered under this Warranty Policy, Buture may provide troubleshooting assistance or, where available, offer paid repair or replacement services.

Buture is not responsible for any costs incurred without prior written authorization, including unauthorized repairs, replacement purchases, shipping, or service fees.

Warranty Exclusions

This limited warranty does not cover damage, defects, or failures resulting from circumstances other than defects in materials or workmanship. This includes, but is not limited to:

General Exclusions

• Normal wear and tear or expected deterioration of consumable or replaceable components;
• Cosmetic damage that does not affect product functionality;
• Accidental damage, including drops, impacts, collisions, or other accidents;
• Misuse, abuse, neglect, improper handling, or use contrary to the product’s intended purpose;
• Unauthorized modification, alteration, disassembly, repair, or attempted repair, including service performed by unauthorized parties;
• Use of non-Buture or non-recommended replacement parts, batteries, chargers, accessories, or attachments;
• Damage caused by incompatible power sources, improper voltage, or improper charging;
• Damage caused by water, liquids, excessive moisture, fire, extreme heat, freezing temperatures, or other conditions outside the product’s specified operating environment;
• Damage caused by pests, insects, rodents, or other external factors;
• Damage resulting from improper transportation or storage after delivery;
• Lost or stolen products;
• Damage resulting from failure to follow safety warnings or operating instructions; and
• Any other damage or failure not caused by a defect in materials or workmanship.

Additional Exclusions for Cordless Vacuum Cleaners

For cordless vacuum cleaners, the warranty does not cover normal wear, routine maintenance, or replacement of consumable components, including:

• Filters requiring routine cleaning or replacement;
• Brush rolls and other cleaning components subject to normal wear;
• Dust cups or containers damaged through improper handling;
• Blockages resulting from improper use or inadequate maintenance;
• Reduced performance caused by failure to clean or replace filters as instructed;
• Damage caused by vacuuming liquids or materials the product is not designed to collect; and
• Damage resulting from use in environments or conditions outside those specified by Buture.

Additional Exclusions for Car Jump Starters

For car jump starters and related automotive products, the warranty does not cover:

• Damage caused by incorrect connection to a vehicle battery or electrical system, including reverse polarity or failure to follow the specified connection procedure;
• Damage caused by use with an incompatible vehicle, battery, or electrical system;
• Unauthorized modification, disassembly, or repair;
• Physical damage caused by drops, impacts, crushing, improper handling, or improper storage;
• Normal degradation of battery capacity resulting from ordinary use and aging;
• Damage caused by unauthorized cables, chargers, clamps, adapters, or other accessories; and
• Damage resulting from use contrary to the product’s safety instructions or intended purpose.

Extended Warranty Service

If your order includes an extended warranty, or you have separately purchased an extended warranty plan, the eligible product will be covered for the additional period specified in your order details or warranty documentation.

The extended warranty is provided and administered by a third-party service provider. Its coverage, terms, exclusions, limitations, and claims procedures are governed by the provider’s applicable terms and conditions.

Extended Warranty Provider

Service Provider: XCOTTON

Plan Terms and Conditions: [Extended Warranty Terms]

Claims and Support: [Claims/Support Link]

What Does the Extended Warranty Cover?

The extended warranty generally covers mechanical or electrical failures occurring after the manufacturer’s warranty expires, subject to the provider’s applicable terms, conditions, exclusions, and limitations.

When Does the Extended Warranty Begin?

Unless otherwise stated in the applicable plan documentation, the extended warranty begins when the manufacturer’s warranty expires.

The extended warranty is administered by XCOTTON, not Buture. For questions or claims, please contact Buture, and we will direct your inquiry to the appropriate service provider where applicable.

Limitation of Liability and Disclaimer

To the maximum extent permitted by applicable law, this limited warranty constitutes Buture’s exclusive warranty for covered products. Except where prohibited by law, Buture disclaims all other express or implied warranties, including warranties of merchantability, fitness for a particular purpose, and non-infringement.

Nothing in this Warranty Policy limits, excludes, or waives any consumer rights or statutory warranties that cannot lawfully be limited or excluded. Warranty coverage is subject to valid proof of purchase and compliance with this Warranty Policy.

Buture reserves the right to amend this Warranty Policy from time to time. Any changes will apply to purchases made on or after the effective date of the revised policy, unless otherwise required by applicable law.