Privacy Policy


Our Privacy Policy was updated in May 2024 and will take effect immediately. We are committed to ensuring that your personal data is protected and never misused.

By sharing your personal data with us and continuing to use our websites and connected products, you confirm that you have read and understood the terms of this privacy policy. We take responsibility for the personal data we collect about you, aim to be transparent about how we handle it, and give you control over it.

If you have any questions, comments, or concerns about any aspect of this privacy policy or how Buture handles your information, please email our Privacy Team at

Privacy Principles

We strive to make our privacy policies as clear and accessible as possible. Here are our privacy principles, demonstrating our commitment to protecting your privacy and handling your personal data appropriately:

  • We will only ask for or collect the personal data we need to provide and improve the service, products, and experiences our customers expect.
  • We give you control over the personal data we hold about you to ensure it is accurate and reflects your preferences.
  • We make sure your personal data is always secure and protected.
  • We are fair and transparent about how we use the personal data we hold.
  • We only use your personal data for the purpose that you trusted us to use it for.
  • We will never sell your personal data and only share it as outlined in our privacy policy or when you ask us to.
  • We respect your choices and will inform you if there are important changes that affect your personal data or how we use it.
  • We take responsibility for the personal data that we hold about you.

Types of Information We Collect

To provide our services to you, we will ask you to provide personal information that is necessary to provide those services to you. If you do not provide your personal information, we may not be able to provide you with our products or services.

We will only collect the information that is necessary for its specified, explicit, and legitimate purposes and not further processed in a manner that is incompatible with those purposes. We may collect the following types of information (which may or may not be personal information):

  • Log information: Information related to your use of certain functions and websites, such as cookies and other anonymous identifier technologies, IP addresses, network request information, temporary message history, standard system logs, and crash information.
  • Customer Information: Including but not limited to customer name, phone number, address, and payment details.
  • Aggregated, Anonymized, or De-identified Information: Other types of information which are not directly or indirectly linked to an individual.

How Your Personal Information Can Be Used

Personal information is collected for providing services and/or products to you and for legal compliance under applicable laws. You consent that we may process and disclose personal information to our affiliated companies (in communications, social media, technology, and cloud businesses) and Third Party Service Providers for the purposes stated in this Privacy Policy.

We may use your personal information for the following purposes:

  • Providing, processing, maintaining, improving, and developing our goods and/or services to you, including after-sales and customer support.
  • Communicating with you about your device, service, or any general queries, such as updates, customer inquiry support, and information about our events and notices.
  • Analyzing and developing statistical information on the use of our products and services to better improve them.
  • Storing and maintaining information about you for our business operations or legal obligations.

Sharing With Our Group and Third Party Service Providers

To conduct business operations smoothly and provide you with the full capabilities of our products and services, we may disclose your personal information to other Buture affiliated companies or our third party service providers, including mailing houses, delivery service providers, telecommunications companies, data centers, data storage facilities, customer service providers, advertising and marketing service providers, and agents acting on behalf of Buture. These Third Party Service Providers would process your personal information on Buture’s behalf or for one or more of the purposes listed above. If you no longer wish to allow us to share this information, please contact us at

If you have any further questions or need assistance, feel free to reach out to us at