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FAQ
Here, we've compiled a comprehensive list of frequently asked questions to help you get the most out of your vacuum.
How long does the battery last on a full charge?
The battery life of our cordless vacuum cleaners varies by model. On average, you can expect a runtime of up to 55 minutes on Eco mode. High suction modes will reduce battery life accordingly.
How long does it take to fully charge the battery?
Typically, it takes around 3-5 hours to fully charge the battery of our cordless vacuum cleaners. Check the specific product manual for exact charging times.
How do I clean and maintain my cordless vacuum?
Regular maintenance includes emptying the dust cup after each use, washing the filters monthly, and checking the brush rollers for tangled hair or debris. Ensure all parts are dry before reassembling.
What should I do if the vacuum loses suction power?
First, check if the dustbin is full and needs emptying. Ensure the filters are clean and free of blockages. If the problem persists, refer to the troubleshooting section of your user manual or contact our customer support.
Is the vacuum suitable for pet hair?
Absolutely! Our vacuums are equipped with powerful suction and specialized brushes that efficiently pick up pet hair from all surfaces, including carpets and upholstery.
How do I know when the battery needs to be charged?
Most of our models feature an LED display or indicator lights that show the remaining battery life. When the battery is low, the display will alert you to recharge the vacuum.
Can I purchase additional batteries for longer cleaning sessions?
Yes, additional batteries are available for purchase separately. This allows you to swap out batteries for extended cleaning without waiting for a recharge.
How do I maintain the vacuum cleaner to ensure its longevity?
Regular maintenance includes emptying the dustbin after each use, cleaning the filters monthly, and checking for blockages in the brush roll and air pathways. Detailed maintenance steps can be found in the user manual.
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